Terms & Conditions

The following terms and conditions will apply:

Booking a Course

The application form must be accompanied by the deposit in order for your place to be confirmed and a receipt will be issued as confirmation.  The deposit is non-refundable.

The outstanding balance for the Reflexology, Aromatherapy, Massage or Sports Massage course must be paid two weeks before commencement of the course which usually receives a huge discount, or students may pay the first instalment as indicated on the dates and fees page two weeks before commencement of the course, in order to keep their place

Internet Access and Email Account

Students must have regular access to a computer/the internet so that they can access and download the information on a regular basis.  To download the material you need to have Adobe Reader in order to read the pdf files.

Students are expected to have their own email address and check incoming emails regularly for any updates, information and important help sent to their class to ensure their time with us is productive and inclusive. 

Facebook: All classes are contacted via private facebook group and we use this as a means of communication.

Courses with a Practical Element

Students practice in the classroom on each other - whatever the therapy they are learning - students have to experience receiving as well as giving a treatment and full participation in the practical session is an essential part of professional training.  Nobody is exposed and client care is paramount.

Students who require Special Consideration

Students must let the school know if they require special consideration (perhaps Dyslexia for example)  that may affect their learning.  Proof must be provided to the school, upon applcation to a course (within 7 days) as this information must be conveyed to the awarding bodies so that this can be taken into account by them and also so that we can provide as much support to the student as is practically possible.

Previous qualifications that can be counted towards this course

Students who have a relevant qualification (e.g. level 3 Anatomy & Physiology) and would like this credited towards the course they are about to join, must provide a copy of the Diploma/Certificate, within 7 days of the  application so that this can be verified with the awarding/examination body.  Please scan and email or scan and post to 34 Elm Grove lane, Norwich NR3 3LF

Course Payments/Deposits

(payment details are sent automatically by email when you fill in on line application form)

A deposit is required to confirm your place on a course.

Deposits and/or full course payments may be made by:

Cheque made payable to Jackie Hamilton School, and sent to 34 Elm Grove Lane, Norwich NR3 3LF

Bank transfer: bank details automatically sent to you once we receive your on line application form

Deposits can be made via our website www.jackiehamilton.co.uk with Paypal or from your Paypal Account make a deposit payment to jackie@jackiehamilton.co.uk.

Credit card payments can be taken at 01603 621600 or the school premises has a credit card payment facility

Standing orders for regular monthly instalments should begin two weeks before commencement of the course.

Cancellation Policy

If Jackie Hamilton School cancels a course due to inadequate enrolments your deposit will be refunded. Students will be notified as soon as possible should a course not run for any reason.

Deposits are non-refundable.  Course fees are payable, non-refundable and non-transferable unless six weeks notice, (prior to commencement of the course) of cancellation is given in writing.

Should a student be unable to attend a class or course for personal reasons or the college withdraws a student for lack of attendance, failure to deliver course work by required deadlines, or their unreasonable conduct, they will have no claim to a reimbursement of the course fee or transfer to a later course. In such circumstances a student will be liable for full course fees. Exceptions may be made on production of a medical certificate, or at the discretion of the Principal. Missed session may be made up with the tutor which will be a private arrangement and incur an extra fee.

Although Jackie Hamilton School will endeavour to give notice of increased charges, we have no control over awarding body charges and therefore students are warned that course and examination fees may be subject to change without warning.

Jackie Hamilton School reserves the right to refuse admittance on a course run at the School